Shipping Policy
At Hey Girl Hey Boutique, we aim to keep our shipping process clear, dependable, and transparent so customers know what to expect when placing an order. Please review the information below to understand how orders are processed and delivered.
1. Shipping Coverage
We currently ship within the United States only.
At this time, international shipping is not available.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
- Orders are processed Monday through Friday
- Orders are not processed or shipped on weekends or U.S. public holidays
During peak periods such as promotions or seasonal demand, processing times may take slightly longer.
Orders ship from our U.S. location.
Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
3. Shipping Methods & Delivery Time
We offer standard shipping for orders.
Standard Shipping:
Estimated delivery within 5–7 business days after shipment confirmation.
Delivery timeframes are estimates and may vary due to destination, carrier operations, or weather conditions beyond our control.
Delivery dates are not guaranteed.
4. Shipping Costs
Shipping costs are calculated and clearly displayed at checkout before payment is completed.
Rates may vary based on:
- Order size
- Package weight
- Delivery location
We do not add hidden or unexpected shipping charges after checkout.
5. Order Tracking
Once your order has shipped, tracking information will be sent to the email address provided at checkout.
Customers can track their shipment directly through the carrier’s website.
6. Shipping Carriers
We work with reputable U.S. carriers such as USPS, UPS, and FedEx to support secure and timely delivery. Carrier selection may vary depending on destination and logistics.
7. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
We are not responsible for delays or delivery issues caused by incorrect or incomplete address details.
If you notice an error in your shipping address, please contact us as soon as possible. We will assist where feasible, but address changes cannot be guaranteed once an order is processed.
8. Delayed, Lost, or Missing Packages
If your order appears delayed, lost, or missing, please contact us within 7 days of the expected delivery date.
We will review the situation and, when possible, assist by coordinating with the shipping carrier.
9. Undeliverable or Returned Packages
Packages returned due to incorrect addresses or unsuccessful delivery attempts may require additional reshipping fees.
Customers will be contacted before any reshipment is arranged.
10. Policy Updates
We may update this Shipping Policy from time to time to reflect operational or legal changes. The latest version will always be posted on this page.
Need Help? Contact Us
If you have questions about shipping or delivery, please contact us:
Hey Girl Hey Boutique
📍 13 Main St E, Wartrace, TN 37183, United States
📧 support@heygirlheyboutique.com
📞 +1 931-205-1683